Privacy Policy & Data Usage
Privacy Policy & Data Usage
Thank you for choosing to be part of our community. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please email us.
When you visit our website, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.
This privacy policy applies to all information collected through our website, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when registering at the Services, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services, submitting inquiries, requesting estimates, scheduling appointments, or otherwise contacting us.
Mobile phone numbers are collected only when voluntarily provided by users with explicit consent for communications related to their inquiry or requested services.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:
Publicly Available Personal Information. We collect first name, maiden name, last name, and nickname; phone numbers; email addresses; business email; social media; and other similar data.
Personal Information Provided by You. We collect purchase history; and other similar data.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Paypal. You may find their privacy policy link(s) here:
https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
Social Media Login Data. We may provide you with the option to register using social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS” below.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Online Identifiers. We collect tools and protocols, such as IP (Internet Protocol) addresses; cookie identifiers, or others such as the ones used for analytics and marketing; device’s geolocation; devices; and other similar data.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL, and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links). We will inform you about the source of information and the type of information we have collected about you within a reasonable period after obtaining the personal data, but at the latest within one month.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive:
• To send you marketing and promotional communications
• To send administrative information to you
• Deliver targeted advertising to you
• Request feedback
• To deliver services to the user
• To respond to user inquiries and offer customer support
• For other business purposes such as analytics, service improvement, and operational efficiency
SMS & Mobile Communications
By providing your mobile phone number and submitting a form or otherwise contacting us, you expressly consent to receive text messages from Precision Pool Techs related to your inquiry or requested services, including project details, estimates, scheduling, follow-ups, and missed-call notifications.
Message frequency varies based on your interaction with our Services. Messages may be sent using automated technology. Message and data rates may apply.
Consent to receive text messages is not a condition of purchasing any goods or services.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so.
• Vital Interests: We may disclose your information where it is necessary to protect safety or prevent illegal activity.
Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf, including hosting providers, payment processors, analytics services, customer support platforms, and communications service providers.
SMS and communications service providers act solely as service processors and are prohibited from using mobile phone numbers or SMS consent data for their own marketing or promotional purposes. Mobile phone numbers and SMS consent are not sold, rented, or shared with third parties or affiliates for marketing purposes.
Business Transfers. We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.
We will use the information we receive only for the purposes described in this privacy policy. We recommend that you review the privacy policies of your social media provider to understand how they handle your data.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through appropriate technical and organizational security measures.
We have implemented reasonable safeguards designed to protect the security of any personal information we process. However, no method of transmission over the Internet is 100% secure.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
If we learn that personal information from users under 18 has been collected, we will take reasonable steps to delete such data.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are a resident in the European Economic Area and believe we are unlawfully processing your personal information, you may complain to your local data protection authority:
http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
To opt out of receiving text messages, you may reply STOP to any message. Message frequency varies. Message and data rates may apply.
Cookies and similar technologies: You may opt out of interest-based advertising by visiting
http://www.aboutads.info/choices/
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track (“DNT”) feature. As there is no uniform standard for responding to DNT signals, we do not currently respond to them.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes. California residents have rights under applicable privacy laws, including the right to request information about personal data disclosures and to request deletion of personal information, subject to legal exceptions.
12. DO WE MAKE UPDATES TO THIS POLICY?
Yes. We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible.
13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may contact us using the information provided on our website or by email.